My Insights

I recently called AT&T wireless and told them that I had to travel internationally and needed my phone unlocked so that I could use a local SIM card in the country that I was traveling to. The customer service rep went ahead and instructed me on how to retrieve my IMEI number and then gave me an unlock code. It was that simple!It turns out that if the customer service rep cannot find the unlock code in their database then a support ticket will be created for you and the ‘unlock department’ will contact you within 7 days with the unlock code.Also, they will NOT unlock dual band devices that don’t work internationally.

This entry was posted on Wednesday, March 26th, 2008 at 9:07 pm and is filed under Cellphone, Tech. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.