Comments on: Log Me In http://www.pranavsharma.com/blog/2007/09/15/log-me-in/ A student's perspective on the world of technology Fri, 05 Dec 2008 06:20:55 +0000 http://wordpress.org/?v=2.5 By: Pranav http://www.pranavsharma.com/blog/2007/09/15/log-me-in/#comment-1477 Pranav Wed, 03 Oct 2007 12:50:25 +0000 http://server204.webhostingpad.com/~epranav/blog/?p=297#comment-1477 Renaming the .exe is a smart idea. I have 2 questions- 1) Does the HKLM_Run entry REAPPEAR or is it gone for good? 2) Is there an entry in msconfig? If yes, then msconfig can point you towards the entity that is invoking this executable. 3) Have you tried searching the registry for references to the LMI GUI executable - I would imagine that there will be a lot of references to the main executable but not so many to the GUI. Renaming the .exe is a smart idea.

I have 2 questions-
1) Does the HKLM_Run entry REAPPEAR or is it gone for good?
2) Is there an entry in msconfig? If yes, then msconfig can point you towards the entity that is invoking this executable.
3) Have you tried searching the registry for references to the LMI GUI executable - I would imagine that there will be a lot of references to the main executable but not so many to the GUI.

]]> By: BJ http://www.pranavsharma.com/blog/2007/09/15/log-me-in/#comment-1476 BJ Wed, 03 Oct 2007 02:57:46 +0000 http://server204.webhostingpad.com/~epranav/blog/?p=297#comment-1476 Thanx Pranav. You'd think so. (Removing the HKLM_Run entry would do the trick.) I spent over an hour on it yesterday trying many different things. Still, couldn't get the bloody thing to go away. Finally I renamed the LogMeInSystray.exe executable and that did the trick. I expected the system to fuss at me when I rebooted and that would lead me to the culprit that keeps running the tray icon. Nope. It booted in w/o a peep. Really frustrating. This works but it's a band aid. I don't like renaming executables, etc. I want to know the source of the problem - what keeps putting the thing there. I've tried: Disabling System Restore Clearing out all temp files. Exiting LMI b4 removing the HKLM_Run entry. Checking LMI preferences and restoring "Disable LogMeIn" option (I'd disabled it previously.) I checked for services running but no LMI tray icon services are running - just the LMI service and the LMI Maintenance service. I've disabled "Hide Icons that are Inactive" (I'd set the LMI icon as hidden all the time) If you can think of anything else I can try I'm "all ears". This isn't important in this case. In fact, I won't want to keep the LMI icon disabled on this particular system but I will on future Vista systems so I want to have this worked out. Thanx again! BJ Thanx Pranav. You’d think so. (Removing the HKLM_Run entry would do the trick.) I spent over an hour on it yesterday trying many different things. Still, couldn’t get the bloody thing to go away. Finally I renamed the LogMeInSystray.exe executable and that did the trick. I expected the system to fuss at me when I rebooted and that would lead me to the culprit that keeps running the tray icon. Nope. It booted in w/o a peep. Really frustrating. This works but it’s a band aid. I don’t like renaming executables, etc. I want to know the source of the problem - what keeps putting the thing there.

I’ve tried:
Disabling System Restore
Clearing out all temp files.
Exiting LMI b4 removing the HKLM_Run entry.
Checking LMI preferences and restoring “Disable LogMeIn” option
(I’d disabled it previously.)
I checked for services running but no LMI tray icon services are running - just the LMI service and the LMI Maintenance service.
I’ve disabled “Hide Icons that are Inactive”
(I’d set the LMI icon as hidden all the time)

If you can think of anything else I can try I’m “all ears”. This isn’t important in this case. In fact, I won’t want to keep the LMI icon disabled on this particular system but I will on future Vista systems so I want to have this worked out.

Thanx again!
BJ

]]> By: Pranav http://www.pranavsharma.com/blog/2007/09/15/log-me-in/#comment-1475 Pranav Wed, 03 Oct 2007 01:45:45 +0000 http://server204.webhostingpad.com/~epranav/blog/?p=297#comment-1475 Keep me posted please and let me know if you find a solution. To my understanding, once you remove the registry key and restart, the systray icon comes up again - is that right? Keep me posted please and let me know if you find a solution. To my understanding, once you remove the registry key and restart, the systray icon comes up again - is that right?

]]> By: BJ http://www.pranavsharma.com/blog/2007/09/15/log-me-in/#comment-1474 BJ Mon, 01 Oct 2007 21:25:59 +0000 http://server204.webhostingpad.com/~epranav/blog/?p=297#comment-1474 Thank you for your reply, Pranav. True, I could disable it in msconfig but that's an interim measure for me. I normally use msconfig as an temporary measure when trouble-shooting, etc but I don't, as a rule, leave anything disabled in msconfig. Rather I take care of the change at its source. In this case, the registry. I'll take another look. When I tried it initially, it sure seemed to be the case that removing it from the HKLM Run key doesn't make the system tray icon go away. Maybe I overlooked something. I'll let you know how it goes. Again, thank you for taking the time to post your review of LMI and to respond to my post. BJ Thank you for your reply, Pranav. True, I could disable it in msconfig but that’s an interim measure for me. I normally use msconfig as an temporary measure when trouble-shooting, etc but I don’t, as a rule, leave anything disabled in msconfig. Rather I take care of the change at its source. In this case, the registry.

I’ll take another look. When I tried it initially, it sure seemed to be the case that removing it from the HKLM Run key doesn’t make the system tray icon go away. Maybe I overlooked something.

I’ll let you know how it goes.

Again, thank you for taking the time to post your review of LMI and to respond to my post.

BJ

]]> By: Pranav http://www.pranavsharma.com/blog/2007/09/15/log-me-in/#comment-1473 Pranav Sun, 23 Sep 2007 18:39:58 +0000 http://server204.webhostingpad.com/~epranav/blog/?p=297#comment-1473 I've tried the same registry edit on a Vista machine and it removed the icon successfully for me. Please double-check to make sure that the registry entry hasn't re-appeared. If that still doesn't do the trick for you, then you can try Start>Type "msconfig">Startup Tab and disable any LogMeIn GUI related entry by unchecking it. I’ve tried the same registry edit on a Vista machine and it removed the icon successfully for me. Please double-check to make sure that the registry entry hasn’t re-appeared.

If that still doesn’t do the trick for you, then you can try Start>Type “msconfig”>Startup Tab and disable any LogMeIn GUI related entry by unchecking it.

]]> By: BJ http://www.pranavsharma.com/blog/2007/09/15/log-me-in/#comment-1472 BJ Sat, 22 Sep 2007 17:31:15 +0000 http://server204.webhostingpad.com/~epranav/blog/?p=297#comment-1472 I agree. This is a terrific free product/service. I've used pcAnywhere for years to support my customers but LogMeIn adds some functionality that I haven't had w/ pcA. One in particular is the ability to perform a hard reboot. When pcA gets hung up I'm at the mercy of the user to reboot the system for me. Since most of my remote support is performed after hours this is very inconvenient. LMI affords me the ability to reboot the system w/o the need of user intervention. That feature alone has been a godsend. Your registry edit for disabling the system tray icon works great on XP machines. However, I haven't been able to remove it on a Vista machine I'm working w/. Removing the HKLM run entry doesn't disable the System Tray icon as it does on XP systems. I checked the registry and there are many entries alluding to LogMeIn SysTray. Have you run across this issue and if so, found a fix? (a way to remove the LogMeIn system tray icon on Vista systems?) Thank you in advance BJ I agree. This is a terrific free product/service. I’ve used pcAnywhere for years to support my customers but LogMeIn adds some functionality that I haven’t had w/ pcA. One in particular is the ability to perform a hard reboot. When pcA gets hung up I’m at the mercy of the user to reboot the system for me. Since most of my remote support is performed after hours this is very inconvenient. LMI affords me the ability to reboot the system w/o the need of user intervention. That feature alone has been a godsend.

Your registry edit for disabling the system tray icon works great on XP machines. However, I haven’t been able to remove it on a Vista machine I’m working w/. Removing the HKLM run entry doesn’t disable the System Tray icon as it does on XP systems. I checked the registry and there are many entries alluding to LogMeIn SysTray. Have you run across this issue and if so, found a fix? (a way to remove the LogMeIn system tray icon on Vista systems?)

Thank you in advance
BJ

]]>